FAQs

What do I need to hire a bouncy castle or other inflatable?

A level patch of low grass or smooth paved area large enough to site it and a 240v power supply within 50m reach.

Which equipment will fit in my garden?

We need a main grassy area (or suitable flat, smooth tarmac or paved area) with sufficient space around it free from obstacles, i.e. trees and shrubs, fences, steps, walls, etc. The obstacles must not be too close as they may cause damage or be a danger for those using the equipment. We supply a range of bouncy castles and inflatables that are suitable for most gardens as well as indoor hire, for example, in a church hall or leisure centre.

Example: Typically a 12’x15’ castle is used for children up to the age of 14 years old, with a border of at least 30cm wide all around the castle, so ideally a space of 14’x17’ would be required in this instance.

Can I have the castle indoors?

Yes, we provide castles and inflatables of varying heights which are suitable for indoor hire, i.e, Community/Church Halls, Leisure Centres, etc. and generally depending on lighting/ceiling mounted fanes etc, the minimum ceiling height needed safely inflate the castle is 3mtrs.

What if I don’t have a power supply close enough?

We can provide extension leads up to 100mtrs for no additional charge.

Are your castles suitable for use by adults?

We have castles and inflatables designed specifically for adults.

How do you define an “Adult”?

Anyone over the age of 12 should not use a standard castle. An adult castle is built differently to accommodate extra size and weight and for more durability.

How can I book a bouncy castle?

The easiest way to book is by telephoning us, where we will discuss your requirements in detail noting any special needs. We will then send you a Booking Confirmation so you will have in writing from us all the details of your booking as you have specified. Alternatively you can email us at info@kidsbounce4fun.co.uk

How can I pay?

Payment is required upon delivery of the bouncy castle, it can be either cash or cheque accompanied by a valid cheque guarantee card.

Is there a cancellation charge?

No, you can cancel bookings at any time before the day of hire without penalty.

Do your bouncy castles have rain covers?

All of our castles come with an integrated rain cover (unless stated otherwise) ensuring your day is not spoilt by a spot of rain!

How can I be sure that you won’t let me down?

We are a family business. Your recommendation is key to our future success. We will confirm your booking in writing and you can be assured we will not let you down on the day

What happens if there is a problem with the bouncy castle?

It is unlikely you will encounter any problems as our equipment is regularly serviced and well maintained. Providing the equipment is used in accordance with the Terms and Conditions then there should be no problems, however should any difficulty arise you should contact us immediately so that we can come out as soon as possible to rectify the problem.

For more information on our prices and latest discounts, please feel free to contact us either by phone: 07922 088 739 Or email us at info@kidsbounce4fun.co.uk